Showing posts with label learning. Show all posts
Showing posts with label learning. Show all posts

Monday, June 22, 2009

Secret Teachers

I was thinking about heroes, idols, and mentors.

When I was seventeen, I spent dozens of hours learning a Steve Martin standup routine word-by-word, beat-by-beat for a high school speech class assignment. I didn’t really have my own voice yet and considered the learned mimicry a sort of “homage to a master”.

Almost twenty years later, I give a lot of credit to Mr. Martin for my sense of vocal timing and appreciation for language. And also Bill Cosby, Bill Murray, Chevy Chase, Ricky Gervais, Larry David, Jerry Seinfeld, etc. Not that I am in comparing myself to comedy greats, just that they are people who have influenced me, teachers who never knew they were.

But spending thousands of hours with funny movies and comedy TV shows isn’t enough. You can’t just watch shows, you have to observe them. It takes an inquisitive mind to learn how to improve.

Why did he say that line like that? Why did that long pause make everyone laugh? Why can that actor say a line with a straight face and it’s funny, while the other one uses lots of expression and animation and it’s funny? Why does he move like that? What do I appreciate about him, even though I see no similarity in our styles? What is he doing that I can learn and use immediately in front of people?

You don’t need a formal teacher or mentor to learn interesting communication choices - sometimes you can learn more valuable lessons from those who are not official teachers.

I wonder who the world's most prominent secret teachers are? Perhaps it depends on chosen professions and areas of interest, but I am guessing moms and dads are up there.

Wednesday, April 15, 2009

What Is Public Speaking?

The most respected communicators hold an uncommonly broad definition of Public Speaking:

Public speaking is intentional human-to-human communication.

When we have a message to get across, whether it is developed beforehand or developing as we go, we have intention behind our words. When we have compelling intention we are more interesting and people want to listen. The instant someone stands up in front of a group, be they a politician or standup comic, the audience expects that person to have something important to say. To be a dynamic act, public speaking must be intentional.

"Human-to-human" means speaking is not limited to formal, public settings with lots of people. It can be that, but when we open up our definition to be 'anytime, anywhere, with anyone', we start to open up to all of the methods and dynamics available to us. Speaking happens constantly with friends on the phone, family in the car, and coworkers at lunch. Learning to communicate naturally in multiple human dynamics is a skill-broadening endeavor.

And consider the modes in which the public speaking can occur. It can be live or prerecorded, on phone or video, amplified or organic. But although the available delivery modes have increased since its earliest documented teachings thousands of years ago, the one mode that has remained constant is the actual act of speaking. Mimes are still not considered public speakers.


In addition to verbal communication skills, public speaking uses visual skills (body movements, graphics, and use of props), and physical skills (engaging the audience in physical activities or purposeful movement during the presentation).

Regarding the word "communication" in the definition, although most presenters do not view public speaking as dialogue between the presenter and audience, it can be useful to approach presentations as conversations rather than monologues. (This becomes more difficult as group size increases, i.e. forget interactive conversation with a stadium full of people.) Pose interesting questions to your groups, elicit responses, and consider what they say in return. Allow yourself to engage people in short conversations if your mind is so present. The Politician Speech where one waits until the end of their monologue to ask for questions is boring as spit. Avoid it unless you are a celebrity or giving fire drill instructions.

Expanding our definition of public speaking lets us more frequently practice our skill sets in varied dynamics, more comprehensively honing our communication ability. How often can you allow yourself to be your most engaging, emotionally resonant, and clear with your communication?

Friday, September 14, 2007

The Infinite Ascent

My love for the discipline of facilitating and public speaking always gets me. I usually wake up a couple times a week in the middle of the night with some incredible idea about group leadership or communication, scribble it down on the pad of paper by my bed, then read it the next morning only to confirm my fear that I have mild brain damage.

But this is not about that. This is about one concept for public speakers that has stayed true with me over the past couple years. It's called The Infinite Ascent.

Basically, this is a model used to gauge a facilitator's primary success characteristics. The climb starts from the bottom, and it never ends (as shown by those lumpy clouds).

1. Am I willing to change? Specifically, am I willing to change my mental code of beliefs about what facilitation communication choices are best. It takes a lot of dismantling and rewiring to assemble a Primo Facilitator. If someone is not open to learning from experts or being coached by those who have more understanding and ability, then the person will not improve much.

2. How do people react to my communication (friends and strangers)? Do people like to be around me? How much do I attract them? How often do I warm them up in conversation versus needing to be warmed up by them? How much do I get them smiling or laughing? At what rate do others get comfortable with me? What degree of positive impact do I make with people?

Resonance is the complex and layered ability of one's effectiveness to be with people - a constantly fluctuating dynamic based on who the people are and how they are feeling at the moment.

Unfortunately, I have seen group leaders have an angry emotional outburst in front of a group, get coaching on it, then dismiss the coaching because they don't understand the relevance managing one's own emotions has to being a group leader. Fortunately, resonance can be improved by learning from those who are better with it ("it" being charm, sense of humor or fun, quickness to engage, putting people at ease - basically any trait that 'works' with others), then trying what you observed for yourself.

A lot of people cry, "But I just need to be myself!" OK, but what if "yourself" is not effective? Chances are "yourself" is not an expert harpist, either. But just like learning to think and move one's body in new ways to play an instrument, learning to resonate with people in better ways is learned to the same degree that one is willing to work for it (see #1).

3. Skill. Like a summit push, this is the most dangerous part of the climb. The biggest problem I see as people (rookies and veterans alike) learn about group communication is that they want to focus on 'skills' way too early and often, unconsciously ignoring the foundation of the climb - Willingness and Resonance. The funny thing about focusing on 'how my hands move', intricate linguistics ("you said 'like' seventeen times in four minutes"), where to stand, etc., is that the more you do it when you don't have a solid foundation, the more you end up sucking because there is not enough substance supporting the skills.

Yes, facilitation skills are important. In fact, they are vital to understand in order to be a master communicator (here are some great ones, and here are some more by one of my master teachers). And they are trivial compared to one's willingness to learn and one's resonance with people. Focusing on skills without having deep willingness and wide resonance is like taking a helicopter to the summit of Everest and saying you climbed it. Um...no. You still have no idea what it takes to make the climb. Anyone can talk about hand movements and bean-count the number of times a person says "you know". But to be great, you have to make the entire climb, and that means sweat, strain, and pain.

That's it. Well, that's an introduction. One final point - remember the "infinite" part of the ascent. Just because you are really good and lots of people say so does not mean that you get to start using that helicopter. Exploring and improving upon one's willingness and resonance continues for the entire climb. And making massive strides gets harder as the altitude gets thinner.